Privacy Policy

Privacy Policy

Introduction

Welcome to https://social-media-marketing-agency-near-me.freshreport.net! We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our main website at https://social-media-marketing-agency-near-me.freshreport.net and its subdomains.
  2. All associated mobile applications and software we develop or support.
  3. Services and products offered through our platforms.
  4. Interactions with users through various communication channels, such as emails, calls, and text messages.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide you with a seamless experience.
  2. Visiting Our Websites: Every time you access our websites, we may gather information about your visit, including pages viewed, and interaction data.
  3. Communication: We communicate with users via newsletters, promotional emails, calls, or SMS messages, and this policy outlines how we handle such communications.

Personal Data Collection

We collect various types of personal information to enhance our services and improve user experiences:

  1. Account Information: Details required to create and manage your account, including usernames, passwords, and profile settings.
  2. Payment Information: Data related to payment methods used for purchasing our services or products, such as card details and billing addresses.
  3. Financial Information: We may collect financial records to facilitate transactions, process refunds, or comply with legal requirements.
  4. Purchase Information: Details about your purchases, including order history, quantities, and product preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for device recognition and service delivery.
  6. Location Data: Your geographical location data to provide personalized services and content.
  7. Feedback: We encourage user feedback and may collect it through surveys, reviews, or direct communications.
  8. Social Media Information: If you choose to connect your social media accounts, we may access your public profile information for tailored content delivery.
  9. Product Information: Data about products you view, purchase, or interact with on our platforms.

We obtain this data through direct user input, automated systems (like cookies and tracking technologies), and third-party sources who provide us with aggregated or de-identified data.

Cookies

Cookies are small text files stored on your browser to remember your preferences and improve your online experience:

  1. Strictly Necessary Cookies: Essential for navigating our websites, ensuring basic functionalities, and providing secure services.
  2. Preference Cookies: Remember user settings and preferences to enhance user experience.
  3. Analytics Cookies: Track website usage, analyze trends, and understand user behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager or browser settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected:

  1. Legal Requirements: We may be required to keep certain data for an extended period by law, tax regulations, or legal proceedings.
  2. Business Needs: Data is retained to support our business operations, improve services, and conduct market research.
  3. User Consent: Personal information associated with active user accounts will be kept until the account is deactivated or deleted at the user’s request.

Once the retention period expires or when data is no longer needed, we delete or anonymize it to prevent re-identification.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

  1. Encryption: We use encryption for data in transit and at rest to protect sensitive information from unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access confidential data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access and Rectification: The right to access and request corrections for inaccurate or incomplete personal data.
  2. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  3. Restriction: Limiting the use or disclosure of your personal data in specific situations.
  4. Data Portability: Receiving a copy of your personal data in a structured, commonly used format, and transferring it to another controller.
  5. Objection: Objecting to the processing of your personal data for specific or all purposes.
  6. Non-Discrimination: The right not to be subject to automated decision-making that significantly affects you, or to profile you.
  7. Appeals and Complaints: Filing appeals or complaints with our privacy team regarding our handling of your data.

For detailed information on how to exercise these rights, please contact our Data Privacy Officer via the provided contact details.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

If you have any questions, concerns, or requests regarding your privacy:

We value your trust in our company and are dedicated to maintaining the highest standards of data protection.